Support
Quick answers.
See what approval, download, and TikTok transfer mean before you act.
Does approving a video publish it?+
No. Approval locks the version you reviewed. It does not publish or send the video.
What does Send to TikTok inbox do?+
After you confirm, Mainstage sends only the approved MP4 to your TikTok inbox as a draft. Open TikTok to finish and publish it.
Is my caption sent with the video?+
No. Add the saved caption, hashtags, mentions, and comment in TikTok before you post.
Can I use Mainstage without TikTok?+
Yes. Download the approved MP4 and post it yourself. Connecting TikTok is optional.
How do I disconnect TikTok?+
Choose Disconnect in Mainstage Review. Mainstage asks TikTok to revoke access and removes the active connection and stored tokens.
How do I request access, correction, or deletion?+
Send General feedback in Mainstage Review. Start the message with Privacy request or Deletion request. We may verify your identity.
Creator support
Need help?
Open the item in Mainstage Review, choose General feedback, and tell us what you need. Start privacy or deletion requests with those exact words.